Systemstatus

TAI-PAN Realtime
AgenaTrader
NinjaTrader
WallStreet
TAI-PAN End of Day
VWD-Trader
bis.-Realtime-Terminal
market maker
portfolio manager
IRetriever
Vision Expert
Portfolio 2000
Date Time Issue Status
01.04.2020 09:39 Work on the telephone system. We are temporarily not available by phone. resolved
19.03.2020 12:05 Tai-PanRT servers are restarted. The backup systems are active. resolved
16.03.2020 15:00 Even today, the US e-mini futures were "stopped" due to the 5% rule, resolved
16.03.2020 10:34 Login is currently done on the backup system. Technicians are working on the fix. resolved
12.03.2020 07:55 At the moment there may be repeated interruptions in the internet connection on the part of our provider. External technicians are working on a solution resolved
12.03.2020 07:00 Yesterday's price data for US stocks and indices is missing from the intraday chart. For all other symbols, the display of yesterday's course data can be reloaded using F11. resolved
11.03.2020 12:50 All systems not available for a few minutes. The cause was an Internet failure on the part of the internet provider resolved
09.03.2020 14:46 US stock trading resumed after interruption resolved
27.02.2020 19:54 Toronto Stock Exchange is currently unavailable for trading due to technical problems at the exchange resolved
27.02.2020 18:48 There was a short interruption of the US / CA Cash markets from 17:50 CET to 18:05 CET. resolved
25.02.2020 18:01 We are currently receiving very little data. Technicians are working on fixing the problem. resolved
24.02.2020 11:52 Euronext-Indices: An incorrect timestamp is shown. Source sends wrong timestamp. Euronext is investigating. resolved

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Sales

Mon-Thu: 8:30-17:00
Fri: 8:30-16:00
Tel.: +49 231 9153-300
Fax: +49 231 9153-399
Email: sales@lp-software.com

Support

Mon-Fri: 8:30-14:00
Tel.: +49 231 9153-500
Fax: +49 231 9153-599
Email: support@lp-software.com

Lenz + Partner GmbH

Bronnerstr. 7
44141 Dortmund
Germany
Email: info@lp-software.com
Tel.: +49 231 9153-300

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