Data protection

Data protection

In the following paragraphs, we would like to give you some information about data security, data protection and the use of cookies on lp-software.com. If you should still have any questions, please send us an email at info@lp-software.com.

Within the scope of lp-software.com, Lenz+Partner GmbH meets the requirements of the Federal Data Protection Act as well as the further relevant data protection regulations. An overview of data security and data protection on lp-software.com:

When developing lp-software.com, Lenz+Partner GmbH proceeded according to the principle of keeping the information needed to a minimum. This is why Lenz+Partner GmbH only collects the data that is needed in order to offer you the best service possible. Which data is collected and used depends on which of the services on lp-software.com you make use of.

In principle, with the data that we collect, we differentiate between two types of data:

1. Data that you submit to us directly
2. Data that is collected automatically when you visit our site (see below no. 6)

Data that you submit to us directly
You have the possibility to get into contact with us directly, as well as to request regular and one-off information via the website.

If you desire regular information by email, you have the option to subscribe to our email newsletter. If you wish to subscribe to our email newsletter, we ask you for your email address so that we can send the desired information to you. Naturally, you can unsubscribe to our newsletter service at any time, hassle-free. Your data is then deleted from our system according to the statutory requirements. On principle, Lenz+Partner GmbH does not send any unsolicited special offer emails. If you have questions about an email you have received from us, you can get in touch with us at any time.

You have the option to get in contact with us. For this purpose, we have prepared a contact form. There, you have the possibility to, for example, ask us questions, make suggestions or have information sent to you. If you want to use the contact form, we ask for your email address, your last name and your first name in order to be able to get in contact with you. For potential further inquiries, in addition, it is necessary to provide your telephone number, so that we can get in contact with you more quickly. For security measures, alongside this data, your IP address is also saved in the case of an inquiry in order to prevent misuse.

All data that lp-software.com has saved in the contact domain is deleted after the corresponding contact request has been fulfilled, and is not used for any purpose other than that for which you shared your data with us.

If you do not wish to use the forms provided, you are free to contact us in any other way. You can find the data required for this in the imprint.

If you are a customer with us, you can register in the customer portal free of charge. In the customer portal, you can access further functions. For example, in the customer portal, we offer you the option to see your subscription overview, display online bills, download programs and services or use the discussion forum. If you would like to register for the customer portal, we ask you for your title, your last and first names, street, ZIP code, and city as well as your email address and a password. In addition, you have to check the box stating that you have read and accepted the terms and conditions. We need this data in order to be able to assign you to your personal user account when you login to the customer portal, thereby avoiding misuse, for example with regard to accessing online bills. We require the email address and the password for the login into the customer portal.

Lenz+Partner GmbH itself does not use any cookies that contain personal data on the webpages of lp-software.com. However, we do employ software that uses cookies to determine user behavior and to improve our internet offering. In this respect, we refer you to the explanation under no. 7. of these data protection provisions.

Whenever we include external offers on our webpages, such as advertising, for example, it may be that these offers use cookies. However, we have no direct influence on this and would ask you to get in contact with us if required, so that we can tell you the name of the issuer of the cookies.

Visiting lp-software.com is available at no cost for every visitor. When lp-software.com is called up, we automatically save one data set per page that has been called up by you, purely for statistical purposes and in order to be able to carry out individualization of the respective customer if necessary (in particular, your IP address when data is being transmitted, so that in this case we can verify who has made a request).

Each data set consists of:

  • - the page from which the data file was requested
  • - the name of the data file
  • - the date and time of the request
  • - the transmitted data volume
  • - the access status (data file transmitted, data file not found etc.)
  • - a description of the type of web browser used
  • - the IP address of the visitor

The data collected by us that we do not require for verification purposes is used for internal purposes after anonymization. We use the evaluated data to be able to assess and improve the content. Linking with personal data does not take place here, meaning that it is not possible to trace anything back to you as a person.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States .

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en. Please note that this website initializes Google Analytics with the setting anonymizeIphttp://tools.google.com/dlpage/gaoptout?hl=de.
This guarantees anonymized data collection by masking the last part of your IP address. http://www.google.com/analytics/terms/gb.html or at http://www.google.com/intl/en_uk/analytics/privacyoverview.html , um die Erfassung durch Google Analytics innerhalb dieser Website zukünftig zu verhindern (das Opt Out funktioniert nur in dem Browser und nur für diese Domain).

You have a right to information about the data concerning you collected by Lenz+Partner GmbH according to the Federal Data Protection Act. For this, please contact us in writing via the address provided in the imprint. In addition, in accordance with the statutory provisions, you have a right to correction, blocking and deletion of your personal data.

Timeliness and amendment of this data protection declaration

This data protection declaration is currently valid and as of 12.06.2018. Due to the further development of our website and offers above or due to changed legal or official requirements, it may be necessary to amend this data protection declaration. The current data protection declaration can be printed out at any time under the following link: https://www.lp-software.de/download/DataProtection.pdf

We are here for you


Sales

Mon-Thu: 8:30-17:00
Fri: 8:30-16:00
Tel.: +49 231 9153-300
Fax: +49 231 9153-399
Email: sales@lp-software.com

Support

Mon-Fri: 8:30-14:00
Tel.: +49 231 9153-500
Fax: +49 231 9153-599
Email: support@lp-software.com

Lenz + Partner GmbH

Bronnerstr. 7
44141 Dortmund
Germany
Email: info@lp-software.com
Tel.: +49 231 9153-300

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