Systemstatus

TAI-PAN Realtime
AgenaTrader
NinjaTrader
WallStreet
TAI-PAN End of Day
VWD-Trader
bis.-Realtime-Terminal
market maker
portfolio manager
IRetriever
Vision Expert
Portfolio 2000
Date Time Issue Status
20.09.2024 15:00 Disruption: US futures do not show data until 14:30. resolved
05.09.2024 10:27 NinjaTrader login problems: has been fixed by NT. Please restart the program. resolved
15.07.2024 16:00 We currently experience a daily delay in the US stock markets between 03:30 pm and.04:30 pm. resolved
24.06.2024 12:37 Unfortunately, in some cases there are problems with the update. Please note the following information: Update-FAQ resolved
21.06.2024 11:45 Currently technical server problems. Login only possible on the backup resolved
11.02.2024 18:12 Maintenance work until 19:00 resolved
23.12.2023 11:30 Due to urgent maintenance work, the display of the daily charts is currently disrupted resolved
26.09.2023 09:50 Some US futures are currently not receiving updates. resolved
17.04.2023 13:11 Outage: Disruption of the USA feed resolved
05.11.2022 08:56 Technical problems with data processing. The daily data for Friday have not yet been produced. resolved
06.05.2022 17:59 Disturbance of the realtime systems, no login possible resolved
06.09.2021 18:44 There is currently a problem in loading the End of Day Charts. resolved
09.07.2021 18:00 Maintenance work on Sunday, 11.07. from approx. 18:00 to 22:00 resolved
17.06.2021 13:30 Outage on Euronext Futures and Options resolved
18.03.2021 10:02 Eurex feed currently delayed by a few minutes. Technicians from the data provider are investigating the problem resolved
04.02.2021 08:58 There is a disruption to our market data supply. Technicians are working flat out on a solution. resolved
12.12.2020 18:03 Today between 18:00 and 22:00 urgent maintenance work must be done. During this time there may be restrictions in the programs. resolved
10.12.2020 16:33 Technical Issues Xetra, Forex and Eurex resolved
09.12.2020 17:15 technical issues of the German and US stock exchanges... resolved

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Sales

Mon-Thu: 8:30-17:00
Fri: 8:30-16:00
Phone: +49 231 9153-300
Fax: +49 231 9153-399
E-mail: sales@lp-software.com

Support

Mon-Thu: 8:30-17:00
Fri: 8:30-16:00
Phone: +49 231 9153-500
Fax: +49 231 9153-599
E-mail: support@lp-software.com

Lenz + Partner GmbH

Bronnerstr. 7
44141 Dortmund
Germany
Phone: +49 231 9153-300
E-mail: info@lp-software.com

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